Justin -- Your approach inspires confidence. Too many people in all walks of startup business think that it is enough to be inspired by their idea of getting rich overnight, and don't want to have their ideas critiqued by all the annoying naysayers. There are so many details that will patiently wait for just the right opportunity to kick you to the curb. I think that one area of operations that is especially easy to underestimate is cleaning. If you do it yourself, you have the best chance of the job always being done right; however, now you are at the shop when you are open, as well as when you are closed. If you don't do it yourself, good luck. Think about it: exterior, walkways, windows, doors, (newpaper dispensers?), wate bins, dumpsters, parking lot, interior floors, carpets, chairs, tables (bases), salt & peppers, doors, door handles, bathroom walls, fixtures, mirrors, telephones, spider webs in the corners, cash registers, (need I go on? I haven't even mentioned the kitchen..) Everything has to look good enough for your pickiest customer, all the time.
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